The short version: We use the information you send us to respond to your request, plan seasonal porch styling, and maintain a thoughtful customer relationship. We do not sell customer information.
Information we collect
When you submit a seasonal styling request, we collect the details needed to understand and respond to it: your name, email address, phone number, service address or neighborhood, requested season or service, preferred installation date, and any notes you choose to share. When you express interest in the Porch Club, we collect the name, email, phone number, neighborhood, and message you provide.
You may also choose to upload a porch photo with a booking request. That image is used to understand your entry and prepare a response to your styling inquiry. Please do not upload images that include sensitive personal information.
How we use information
KC Porch Co. uses submitted information to respond to inquiries, confirm whether a location is within the Kansas City metro service area, discuss availability and pricing, coordinate services, and improve the clarity and reliability of our website. We may use service providers that help host the website, store request information, or deliver a service you ask us to provide.
We do not sell or rent personal information. We do not use your information for unrelated marketing without a lawful basis and a clear opportunity to manage your preferences.
Website storage and analytics
The website uses essential browser storage to remember that you have dismissed the on-site privacy notice. KC Porch Co. may use aggregated website analytics to understand site performance and improve the experience. If additional analytics, advertising pixels, or consent controls are activated, this policy and the on-site notice will be updated to identify those tools and explain the available choices.
Retention and security
We keep inquiry information for as long as reasonably necessary to respond to you, manage services, maintain ordinary business records, and meet applicable obligations. We use reasonable administrative and technical safeguards designed to protect submitted information. No online system can guarantee absolute security, so please avoid sending highly sensitive information through the website.
Your choices
You may ask us to update or delete the information connected to an inquiry, subject to records we may need to keep for legitimate business or legal reasons. You may also ask questions about this policy or how your information is handled.
Privacy contact
[[KELLEY: Add a dedicated privacy-contact email address and mailing contact, if applicable.]]
Updates to this policy
We may update this policy as the website, services, or applicable requirements change. The effective date at the top of this page shows when the policy was last revised. Material changes will be reflected here before they take effect.
Questions?
For a seasonal styling request, return to the home page and tell us a little about your porch. For privacy questions, use the dedicated contact information above once it has been confirmed.
Start a porch request